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Countdown Online Shopping. What's your way?

Shop the way you want to

We know that Kiwis are a busy lot, so we aim to make your online shopping experience as enjoyable and effortless as possible. Our team of personal shoppers are ready to do your shop for you, your way so you can get back to the things that matter.

Delivery

delivery

Same day, just place your order before 2pm

Nationwide, 7 days. Our trucks are chilled to keep your order fresh!

Pick up

delivery

Same day, just place your order before 2pm

Pick up is FREE* for all orders over $50!

Save on your delivery costs

Subscribing to a Monthly or 6 Monthly Delivery Saver will cut your delivery costs. If you make 4 shops a month of $199 or less then you could save $33pm with a Monthly Delivery Saver, or $218 with a 6 Month Delivery Saver. Delivery Saver is a subscription service so auto renews, and you get a Free 30 Day Trial to try it out.

Go to Delivery Saver

Leave notes for your personal shopper

You can leave shopper notes on each product to help your personal shopper pick just the right thing for you - just tap or click on the speech bubble on each product as you browse or search.

We can't guarantee you will always receive the products as you have requested, but our personal shoppers will try their best.

Shop faster with My Favourites

Using My Favourites is the fastest way to shop for all the things you usually buy in store. My Favourites is powered by Onecard so you’ll need to add your Onecard to your account first.

You’ll see everything you’ve bought in store recently using your Onecard, and things you buy online are also added here so you can find them again easily. Browse through and add the things you want to your trolley. You can also remove products you no longer want to see from the list.

Go to My Favourites

Need help? Speak to Olive, the Countdown Virtual Assistant

Our hard-working Customer Care team is experiencing a high volume of calls and emails at the moment so if you have a question please try Olive, our virtual assistant. She is still learning but might be able to answer your question.

Try Olive, our virtual assistant

Getting started is quick and easy