Showing Products and Prices for Show Products for
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Same prices in-store and online – all week long

Same prices in-store and online – all week long


Effective 7am Monday 15 January 2018.

At Countdown we’re constantly striving to give our customers the best possible shopping experience.

One way we’ve improved this is by changing the way our pricing is communicated and aligning the promotional dates for our stores and our online shopping website - so the prices you see in-store will be the same as what you see online, all week long.

So now you can pick up a mailer or view our mailer online and know that all the great prices and specials you see inside are available in-store and online at the same time.

Historically we never had online shopping deliveries or pick up services available on a weekend, so customers shopping online on Saturday and Sunday would see prices for the coming week - as that is when they would actually get their groceries.

Now we have many weekend deliveries and lots more online shoppers so it made sense to align our pricing and avoid any confusion for people checking prices on our online shopping website but coming into the store to shop.

With this improvement, we hope to eliminate the confusion and frustration this has caused our customers by ensuring they receive the same great deals wherever and whenever they choose to shop with us.

If you have any queries please don’t hesitate to contact our friendly team at Countdown Customer Care on 0800 40 40 40 or email customerinfo@countdown.co.nz.

Thanks,

The Team at Countdown.