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Privacy policy

Countdown Online Shopping contains applications which collect personal information about you. In using Countdown Online Shopping, you consent to the collection, storage, use and disclosure of your personal information in accordance with our Privacy Policy and this Privacy Notice.

Collection of information

In addition to the matters set out in our Privacy Policy, in using Countdown Online Shopping we collect your personal information for the purposes of:

(a) processing your registration application;

(b) assessing your credit-worthiness;

(c) undertaking any dealings or transactions with you;

(d) processing and delivery of your order(s)

(e) enforcing any legal or other rights we may have against you in any manner that we see fit;

(f) sending you any advertising or promotional material; and

(g) enhancing Countdown Online Shopping so that we may offer you a better, more personalised and tailored service.

Collection from other sources

In using Countdown Online Shopping you also authorise us to collect personal information about you from any other source available to us including, but not limited to, credit referral agencies and your bank (present and past).

Countdowns' right to refuse application

If sufficient personal information is not supplied, or is not satisfactory to us, then we reserve the right to refuse to accept the person's application to register to use Countdown Online Shopping.

Countdowns' use of cookies

Countdown Online Shopping may use 'cookies'. For more information about our use of this technology, see our Cookie Statement.

Website Analysis Tools

Countdown uses Google Analytics to collect information such as the number of visitors per day or the number of pages requested per day. In order for this to occur a small piece of code is placed on each page which counts these statistics. This non-personal information gained is aggregated by Google Analytics and enables us to measure activity within our websites which in turn is used to continually improve our site and our service to our customers. For further information about Google Analytics, click here.

Emails sent on behalf of Countdown Online Shopping to registered shoppers may include code that measures e-mail response and click through activity.

Disclosure

We may disclose your personal information in accordance with our Privacy Policy and / or for any of the purposes listed in the "Collection of information" paragraph above, including but not limited to:

(a) our employees;

(b) research and/or marketing firms;

(c) credit referral agencies; and

(d) business advisors.

Storage of personal information

Any personal information that you provide to us through Countdown Online Shopping will be collected and held by us or on our behalf. Our address is 80 Favona Rd, Mangere, Auckland 1640, New Zealand.

Countdown has taken many steps, from both technical and systems perspectives, to ensure that Customers' information is well protected. However it is important that Customers remember to never share their Login with any other person.

While Countdown endeavours to keep the Customer's personal information collected on Countdown Online Shopping secure and confidential, no member of the Countdown Group shall be responsible for any breach of security caused by third parties, nor represents that Countdown Online Shopping is completely secure.

Your rights of access

You have the right to access and seek correction of your personal information held by us. Our Privacy Policy contains information on how you can access and seek correction of your personal information. If you would like to access and seek correction of your personal information, you may also call us on 0800 40 40 40 or contact us at countdown.co.nz.

Customers may also access and update certain personal information held by Countdown in the "My Account" area of Countdown Online Shopping.

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